Designing for Equity, Inclusion and Impact within Services & Systems
How might we design products and services with a lens towards equity and inclusion for maximum impact? How might we use a design process to help build equity and inclusion with underinvested communities? What would need to change about how we conduct research, how we generate concepts, and how we prototype interventions to make sure our approach has been equitable and inclusive? How does the current approach to design (design thinking, human centered design) fall short for communities that experience imbalances in power and resources? How can designers contribute to the social, economic, and systemic injustices in the world?
This participatory session will take a forward-facing and constructive approach to building tools for equity, inclusion and ethical practices in our work. The SDN NYC is looking forward to having Alexandra Fiorillo spend an evening sharing her point of view on lessons learned from her work at GRID Impact.
Loose Agenda –
6:00 pm ~ 6:20 pm Housekeeping, Impromptu Networking
6:20 pm ~ 6:50 pm Context-setting, clarifying Q&A, Discussion Prompts
6:50 pm ~ 7:30 pm 2 Rounds of Discussion in Small Groups
7:30 pm ~ 7:45 pm Final thoughts about actions items to try
7:45 pm ~ 8:00 pm Q&A, Wrap Up, Close
Category
Organizing Lead
Session Materials
About the Speaker –
Alexandra Fiorillo is a recognized economic development, digital financial services and human centered design expert driven by an enthusiasm for finding new ways to solve problems. She specializes in behavioral design, or the design of behavior uptake, adoption, usage, and behavior change.As Principal of GRID Impact, Alex also oversees strategic and operational functions of the Collective. Alex holds over 18 years of experience designing products, services and policies that benefit marginalized and vulnerable communities.
